Orders are processed within 1-2 business days of being received. We do not process or ship orders on holidays or weekends. A confirmation e-mail will be sent to the email address used during the checkout process. Once an order is shipped, you will receive a tracking number via email to track your items. The tracking information will provide you with an estimated delivery date. Please note that we do not process or ship orders to PO boxes or package forwarding companies.
SHIPPING WITHIN CANADA
|Order Value||Shipping Cost|
|$0 - $150 CAD||$15 CAD * (via Canada Post or UPS)|
|$150 CAD and up||FREE *|
Express options are available at checkout from Canada Post and UPS.
We are happy to offer free shipping on all orders over $150 CAD, shipped within Canada (excluding the Yukon, Northwest Territories, and Nunavut). When checking out, simply select the free standard shipping option. If you prefer a faster shipping method, other options are still available on the shipping selection checkout page. Exclusions may apply on orders to remote shipping destinations, customized orders, oversized/bulky orders, or orders exceeding 4 kg. Free shipping orders ship using either Canada Post or UPS.
USA & INTERNATIONAL ORDERS
At checkout, live carrier shipping rates are provided based on the products ordered and their required shipping dimensions. You have the option of selecting standard or express shipping options from both Canada Post and UPS.
International orders may be subject to additional local customs fees once it enters your country of residence. Please refer to your local Customs office if you have any questions about these fees. For Canadian customers, federal and provincial taxes are applied during the checkout process.Note: High-value orders may incur additional shipping charges if they require supplemental insurance.