Return Policy

ONLINE PURCHASES

For online purchases, exchanges are not available. Approved returns may be eligible for a refund within 10 days of the delivery date, less the original shipping charges. A restocking fee may also apply.

Before an item can be returned, a return authorization must be approved. To request a return authorization, contact us at info@laligasoccer.ca and include the following information:

• Your full name
• Your email address
• Your shipping address and telephone number
• Your order number
• A description of the item(s) being returned and the reason for return

If the return authorization is approved, the item may be shipped back to us. Returned items must be received in their original, unused condition and packaging. All original tags must remain attached, and any original packaging, including shoe boxes, product boxes, bags, and other manufacturer packaging, must be intact and undamaged. Items must be securely packaged for shipping. Products returned loose, with shipping labels affixed directly to the product packaging, or without adequate protection may be refused or subject to additional restocking fees.

The cost of return shipping is the responsibility of the customer. Original shipping charges and applicable taxes on shipping are non-refundable and will be deducted from any refund issued. A restocking fee may apply to non-defective returned items. Refunds will be processed only after the returned merchandise has been received and inspected.

IN-STORE PURCHASES 

For in-store purchases, we offer returns for exchange or store credit. Items can be returned for exchange or store credit within 10 days of the purchase date. The items must be unworn, in their original packaging/condition and be accompanied by the purchase receipt.

RETURN EXCEPTIONS

There are several items that do not apply to our return policy. The following items cannot be returned or exchanged.

  • Personalized or customized items (ex. printed jerseys)
  • Healthcare or personal items (ex. mouthguards and other sports medical)
  • Undergarments (ex. sports bras, compression wear)
  • Socks, hats and toques